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Integrity Answers

All the information you need to know about your Amazon assignment.

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Popular Questions

I would like copies of my W2 form or statements.

To view or print your W2 form or Pay Statements please visit our online WebCenter at payroll.integrityworkforce.net. Your User Name is your last name plus the last 4 digits of your social security number. Your Password is the last 6 digits of your social security number. For example, if your name was John Smith and your social security number was 123-45-6789 you login information would be: Username: Smith6789 | Password: 456789.

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I have a question about the hours on my pay check.

If you have questions about your paycheck, please contact your Recruiter or local office immediately.

 
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When is my payroll correction going to be completed?

If your paycheck correction is for less than 10 hours, it will appear on your next weekly paycheck. You can identify this correction by finding the previous week ending date under earnings on the left side of the check along with the hours adjustment removing the old hours and paying you for the proper hours. If your paycheck correction is for more than 10 hours, you will receive a separate paycheck on the following Friday. 

 

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I am going to be late for my shift or I am going to call out for my shift today.

In order to help you, an agent will need to chat with you now.

 

Please click on the live chat in the corner to begin.

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I would like to update my availability status OR "Call in available".

In order to help you, an agent will need to chat with you now. Please click on the live chat in the corner.  

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What is my regular work schedule?

In order to help you, an agent will need to chat with you now. Please click on the live chat in the corner. 

 

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How many attendance points do I have?

In order to help you, an agent will need to chat with you now. Please click on the live chat in the corner. 

 

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What is the attendance policy?

We are all part of a team- you rely on us to help you be successful, we rely on you to come to work on the days you are scheduled to come to work. But we also recognize that sometimes you need to miss work.  We want to make sure that you understand the point system our client uses.

 

If you cannot make it to work, always call out. Missing work and not calling out is a No Call No Show and you will get three points. If you accumulate 6 points or more, your assignment is in jeopardy.

 

Calling out for your whole shift will incur 1.5 points and leaving and hour or less early (or coming in less than an hour late) will give you a ½ point.

 

Points are not forever. They roll off 90 days after they occur so manage your points well!

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Will I have to work during the holidays?
 Integrity associates working at Amazon.com should be prepared to work on both the Thanksgiving and Christmas holidays should Amazon's business require it.  As these days approach, specific details will be communicated. 
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What is the approved time off policy?

We appreciate that life gets crazy and that you have other important responsibilities. We understand. This is why on your 21st day of work, we will give you 40 hours of approved time off and 5 late passes. Use that time as you wish.

Please note that you must use the ATO (approved time off) in ½ shift or full shift increments. Please also let us know that you plan to use your ATO to cover an absence (either when you call out or in advance). 

If you would like to use your approved time off, please visit the Integrity on-site office. 

 

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I have a question in regards to the amount of hours on my pay check.

In order to help you, an agent will need to chat with you now.  Please click on the live chat in the corner. 

 

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Where are you located?

Visit your local Opportunity Center to apply and interview.

 

 

Arizona

 

OPPORTUNITY CENTER

Glendale, AZ

5004 N. 95th Ave. 
Glendale, AZ 85305
(623) 734-1491

 

Tucson, AZ

5305 E. Broadway,

Tucson, AZ 85711

(502) 276-7775

 

ONSITE

PHX3

6835 W. Buckeye Rd.
Phoenix AZ 86043
(623) 734-1491

 

PHX5

16920 W. Commerce Dr
Phoenix AZ 85338
(623) 734-1491

 

PHX6

4750 W. Mohave Rd.
Phoenix AZ 85043
(623) 734-1491

 

PHX7

800 N. 75th Ave.
Phoenix AZ 85043
(632) 734-1491

 

TUC1

8940 E. Rita Park Dr.

Tucson, AZ 85747

(502) 276-7775

 

Connecticut

 

OPPORTUNITY CENTER

200 Old Iron Ore Rd.
Windsor, CT 06095
(860) 688-6644 

 

ONSITE

BLD1

200 Old Iron Ore Rd.
Windsor, CT 06095
(860) 688-6644

 

Delaware

 

OPPORTUNITY CENTER

Middletown, DE

727 N. Broad St 
Middletown, DE 19709
(302) 561-6053

 

ONSITE

PHL1

1 Center Point Blvd.
New Castle DE 19720
(302) 561-6053

 

PHL3

1600 Johnson Way
New Castle DE 19720
(302) 561-6053

 

PHL7

560 Merrimac Ave
Middletown, DE 19709
(302) 561-6053

 

Georgia 

 

OPPORTUNITY CENTER

Atlanta, GA

Country Inn & Suites Fairburn
7815 Senoria Rd.
Fairburn, GA 30213

(404) 793-2555

 

ONSITE

ATL7

6855 Shannon Parkway
Union City, GA 30291

(404) 793-2555

 

ATL8

2201 Thornton Rd.
Lithia Springs, GA 30122

(404) 793-2555

 

Illinois

 

OPPORTUNITY CENTER

Joliet, IL

3105 W Jefferson Street

Joliet IL, 60435

(779) 227-1222

 

ONSITE

MDW2

401 Laraway Road
Joliet, IL 60433

(779) 227-1222

 

Indiana

 

OPPORTUNITY CENTER

Indianapolis, IN

140 South Girls School Rd
Indianapolis IN 46214
(317) 829-0032

 

Jeffersonville, IN

3965 7th Street Rd. 
Louisville, KY 40216
(502) 716-7849

 

Indianapolis, IN

6000 Corporate Way

Indianapolis, IN 46278

(317) 829-0032

 

Indianapolis, IN

The Clarion Hotel East

6990 East 21st Street

Indianapolis IN. 46219

(317) 829-0032

 

Jeffersonville, IN

Sheraton Riverside Hotel

700 W. Riverside Dr.

Jeffersonville IN. 47130

(502) 716-7849

 

ONSITE

IND1

4255 Anson Blvd
Whitestown, IN 42075
(317) 829-0032


IND2
715 Air Tech Parkway
Plainfield, IN 42168
(317) 829-0032


IND4

710 South Girls School Rd.
Indianapolis IN 46231
(317) 829-0032

 

IND5

800 South Perry Rd.
Plainfield, IN 46168
(317) 829-0032

 

SDF8

900 Patrol Rd. 
Jeffersonville, IN 47130
(502) 716-7849

 

NDY1

7551 West Morris St.
Indianapolis, IN 46231

(317) 469-9009

 

Kentucky

 

OPPORTUNITY CENTER

Lexington, KY

120 Towne Center Drive 
Lexington KY 40511
(859) 963-3753

 

Shepherdsville, KY

135 Market Place Dr. Suite A
Louisville, KY 40229
(502) 716-7849

 

Hebron, KY

Millenium Hotel Cincinnati
150 West Fifth St.
Cincinnati, OH 45202

(859) 568-9908

 

ONSITE

LEX1

1850 Mercer Road
Lexington KY 40511
(859) 963-3753

 

LEX2

172 Trade Street
Lexington KY 40511
(859) 963-3753

 

SDF4

376 Zappos.com Blvd 
Shepherdsville, KY 40165
(502) 716-7849

 

SDF6

271 Omega Pkwy 
Shepherdsville, KY 40165
(502) 716-7849

 

SDF9

100 W. Thomas P. Echols Lane Suite 3, 
Shepherdsville, KY 40165
(502) 716-7849

 

HEB1

1226 Aviation Blvd.
Hebron, KY 41048

(859) 568-9908

 

HEB2

2305 Litton Lane
Hebron, KY 41048

(859) 568-9908

 

Maryland

 

OPPORTUNITY CENTER

Baltimore, MD

2010 Broening Hwy.
Baltimore, MD 21224
(443) 961-2233 

 

Baltimore, MD

The Best Western Hotel

5625 O'Donnell St,

Baltimore, MD 21224

(443) 961-2233 

 

ONSITE

BWI2

2010 Broening Hwy.
Baltimore, MD 21224
(443) 961-2233

 

Minnesota

 

OPPORTUNITY CENTER

Woodbury, MN

Clarion Hotel
701 Concord St. S
South St. Paul, MN 55075

(952) 222-0005

 

ONSITE

WBY1

9501 Hudson Rd.
Woodbury, MN 55125

(952) 222-0005

 

Nevada

 

OPPORTUNITY CENTER

200 South Rock
Reno, NV 89502

(775) 562-3705

 

ONSITE

RNO3

Amazon at Quidsi 555 Milan Dr
Sparks, NV 89434
(775) 562-3705

 

RNO4

8000 North Virginia St.
Reno NV 89506
(775) 562-3705

 

New Jersey

 

OPPORTUNITY CENTER

Avenel, NJ

The Hotel Woodbridge at Metro Park
120 Wood Avenue 
South Iselin, NJ 08830
(732) 540-7800

 

Robbinsville, NJ

50 New Canton Way
Robbinsville, NJ 08691
(609) 401-2300

 

ONSITE

ACY5

2277 Center Square Rd.
Logan Township, NJ 08085
(856) 214-2888

 

EWR4

50 New Canton Way
Robbinsville, NJ 08691
(609) 401-2300

 

EWR5

301 Blair Road
Avenel, NJ 07001
(732) 540-7800

 

EWR6

275 Omar Ave.
Avenel, NJ 07001
(732) 540-7800

 

Oregon

 

OPPORTUNITY CENTER

 

The Best Western Plus Prairie Inn,

1110 Price Rd SE,

Albany OR 97322

(541) 730-3117

 

ONSITE

ALY1

875 Beta Dr. SW
Albany, OR 97321
(541) 730-3117

 

Pennsylvania

 

OPPORTUNITY CENTER

Allentown, PA

5925 Tilghman St. Suite 600 
Allentown PA 18104
(610) 973-5190

 

Hazleton, PA

741 Airport Rd Suite 2 
Hazleton PA 18202
(570) 497-8109

 

Pocono, PA

The Hotel M,

1244 Pocono Blvd,

Mt. Pocono, PA 18344 

(570) 497-8109

 

York, PA

2951 Whiteford Road,

Suite 202

York, PA 17402

(717) 430-0999

 

ONSITE

ABE2

705 Boulder Dr.
Breinigsville, PA 18031
(610) 973-5190

 

ABE3

650 Boulder Dr.
Breinigsville, PA 18031
(610) 973-5190

 

AVP1

550 Oakridge Rd.
Hazleton PA 18202
(570) 497-8109

 

AVP2

Amazon at Quidsi 298 1st Avenue
Gouldsboro, PA 18444
(570) 497-8109

 

DPH1

4219 Richmond St.
Philadelphia, PA 19137

(484) 841-5000

 

HAZ1

600 Oakridge Rd.
Hazle Township, PA 18202

(570) 599-6200

 

YRK1

325 South Salem Church Road,

York, PA 17408

(717) 430-0999

 

Tennessee
 

OPPORTUNITY CENTER

Chattanooga, TN

6227 Lee Highway Suite A 
Chattanooga, TN 37421
(423) 414-3185

 

ONSITE

CHA1

7200 Discovery Dr.
Chattanooga, TN 37416
(423) 414-3185

 

CHA2

225 Infinity Dr. NW
Charleston, TN 37310
(423) 414-3185

 

MPH1

5461 Davidson Rd.
Memphis, TN 38118

(901) 602-5550

 

Texas

 

OPPORTUNITY CENTER

The Magnuson Hotel
1439 US 67 HWY
Cedar Hill, TX 75104
(469) 530-4800 

 

ONSITE

MID1

4333 Power Way 
Midlothian, TX 76065
(469) 530-4800

 

Virginia

 

OPPORTUNITY CENTER

Chester, VA

9827 Chester Rd 
Chester, VA 23831
(804) 318-5300

 

ONSITE

RIC1

5000 Commerce Way 
Petersburg, VA 23803
(804) 318-5300

 

RIC2

1901 Meadowville Technology Parkway
Chester, VA 23836
(804) 318-5300

 

Washington

 

OPPORTUNITY CENTER

Dupont, WA

2700 Center Drive Suite E104 
Dupont, WA 98327
(206) 708-2315

 

BFI1

1800 140th Ave E
Sumner, Wa 98390
(206) 708-2315

 

BFI3

2700 Center Drive
Dupont, WA 98327
(206) 708-2315

 

BFI5

20526 59th Place S
Kent, WA 98032
(206) 708-2315

 

Wisconsin

 

OPPORTUNITY CENTER

Kenosha, WI

3501 120th Ave.
Kenosha, WI 53144
(262) 237-6971 

 

ONSITE

MKE1

3501 120th Ave.
Kenosha, WI 53144
(262) 237-6971

 

WAS THIS HELPFUL?
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119
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147
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Integrity Ethics Hotline

The Integrity Ethics Hotline (IEH) is a Completely CONFIDENTIAL channel for reporting serious concerns and complains and for bringing the Company's attention to activity that you think violates Integrity's code of conduct or the law. 

 

The IEH is an escalation tool - BEFORE you use the IEH you should try to get your problem resolved by:

 

1.) Reaching out to your HR or Ops Team at the location where you work.

 

2.) Contacting Integrity Corporate HR or Employee Relations for assistance by Telephone at (302) 504-9886 or by sending an email to ER@integritystaffing.com.

 

3.) If ether of these outlets do not get the results you need, OR you want to report something ANONYMOUSLY, then file a report using the IEH: by telephone call: (855) 727-6724 OR report online: www.IEH.Integritystaffing.com.

 

Whether you report issues anonymously or directly, be assured no retaliation will be tolerated because you report offending or unlawful behavior. The IEH telephone report line and online portal are not part of any Integrity network so your phone number or email address cannot be traced by Integrity. 

 

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188
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How do I sign up for direct deposit?

For direct deposit you will need to obtain an enrollment form from the onsite office. If direct depositing into a checking account, you will need to provide one of two things with the form a voided check or a direct deposit authorization form printed from your respective bank. For direct deposits into a savings account, you will need to complete an enrollment form and bring a direct deposit authorization, including routing information, on your bank's letterhead.  These forms can be obtained from your bank.  All completed forms should be turned in to the onsite office for processing.  You should expect that your direct deposit will be activated in two to three weeks after you turn in your forms to the onsite office. 

 

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268
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How can I complete an application?
WAS THIS HELPFUL?
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Where do I get my paycheck?

 

Your wages will be available on payday on your Aline paycard. Please note, you cannot activate your card until your first payday.

 

WAS THIS HELPFUL?
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339
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No
499
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When is my payroll correction going to be completed?

If your paycheck correction is for less than 10 hours, it will appear on your next weekly paycheck. You can identify this correction by finding the previous week ending date under earnings on the left side of the check along with the hours adjustment removing the old hours and paying you for the proper hours. If your paycheck correction is for more than 10 hours, you will receive a separate paycheck on the following Friday.

 

WAS THIS HELPFUL?
Yes
109
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No
438
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Is Overtime on or off?

The Overtime Hotline number for:

 

Allentown, PA: (866)-203-8364

Chattanooga/Cleveland, TN: (423) 954-6122

Chester/Petersburg, VA:

RIC1: (800) 928-5603 

RIC2: (800) 929-5313

Hazleton, PA: (866)-203-8357

Indianapolis, IN: (317) 837-9284

Jeffersonville, IN: (800) 929-6095

Las Vegas, NV: In order to help you, an agent will need to chat with you now. Please click on the live chat icon to begin.

Lexington, KY: (859) 381-2265

New Castle, DE: (888) 322-2129

Phoenix, AZ: 

PHX3: (623) 474-8886

PHX5: (623)-925-4395

PHX6: (602)-353-5997

Reno, NV: (775) 575-8272

Whitestown, IN: (317) 769-8096

 

 

 

 

 

 

 

 

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230
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685
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I would like copies of my W2 form or pay statements.

To view or print your W2 form or Pay Statements please visit our online WebCenter at payroll.integrityworkforce.net 

Your User Name is your last name plus the last 4 digits of your social security number. 

Your Password is the last 6 digits of your social security number. 

For example, if your name was John Smith and your social security number was 123-45-6789 you login information would be:

Username: Smith6789

Password: 456789.

WAS THIS HELPFUL?
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381
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I need to obtain an employment verification.

Employment and Income verifications can be processed by visiting www.thomasandthorngren.com.  If the business or agency requesting the verification does not have the ability to utilize Thomas and Thorngren, the verification form may be faxed to 302-661-8779 or emailed to VOE@integritystaffing.com. 

 

Please allow up to 2 business days for these requests to be completed.  You may also print your own verification of pay/employment by logging onto www.integrityworkforce.net and clicking the "Employment Verification" button at the top of the screen.

 

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