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Integrity Answers

All the information you need to know about your Amazon assignment.

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Popular Questions

I would like copies of my W2 form or statements.

To view or print your W2 form or Pay Statements please visit our online WebCenter at payroll.integrityworkforce.net. Your User Name is your last name plus the last 4 digits of your social security number. Your Password is the last 6 digits of your social security number. For example, if your name was John Smith and your social security number was 123-45-6789 you login information would be: Username: Smith6789 | Password: 456789.

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I have a question about the hours on my pay check.

If you have questions about your paycheck, please contact your Recruiter or local office immediately.

 
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When is my payroll correction going to be completed?

If your paycheck correction is for less than 10 hours, it will appear on your next weekly paycheck. You can identify this correction by finding the previous week ending date under earnings on the left side of the check along with the hours adjustment removing the old hours and paying you for the proper hours. If your paycheck correction is for more than 10 hours, you will receive a separate paycheck on the following Friday. 

 

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I am going to be late for my shift or I am going to call out for my shift today.

In order to help you, an agent will need to chat with you now.

 

Please click on the live chat in the corner to begin.

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I would like to update my availability status OR "Call in available".

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What is my regular work schedule?

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How many attendance points do I have?

In order to help you, an agent will need to chat with you now. Please click on the live chat in the corner. 

 

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What is the attendance policy?

We are all part of a team- you rely on us to help you be successful, we rely on you to come to work on the days you are scheduled to come to work. But we also recognize that sometimes you need to miss work.  We want to make sure that you understand the point system our client uses.

 

If you cannot make it to work, always call out. Missing work and not calling out is a No Call No Show and you will get three points. If you accumulate 6 points or more, your assignment is in jeopardy.

 

Calling out for your whole shift will incur 1.5 points and leaving and hour or less early (or coming in less than an hour late) will give you a ½ point.

 

Points are not forever. They roll off 90 days after they occur so manage your points well!

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Will I have to work during the holidays?
 Integrity associates working at Amazon.com should be prepared to work on both the Thanksgiving and Christmas holidays should Amazon's business require it.  As these days approach, specific details will be communicated. 
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What is the approved time off policy?

We appreciate that life gets crazy and that you have other important responsibilities. We understand. This is why on your 21st day of work, we will give you 40 hours of approved time off and 5 late passes. Use that time as you wish.

Please note that you must use the ATO (approved time off) in ½ shift or full shift increments. Please also let us know that you plan to use your ATO to cover an absence (either when you call out or in advance). 

If you would like to use your approved time off, please visit the Integrity on-site office. 

 

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I have a question in regards to the amount of hours on my pay check.

In order to help you, an agent will need to chat with you now.  Please click on the live chat in the corner. 

 

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Where are you located?

To see a list of out office locations please click here.

 

To see a list of onsite locations please click here.

 

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Integrity Ethics Hotline

The Integrity Ethics Hotline (IEH) is a Completely CONFIDENTIAL channel for reporting serious concerns and complains and for bringing the Company's attention to activity that you think violates Integrity's code of conduct or the law. 

 

The IEH is an escalation tool - BEFORE you use the IEH you should try to get your problem resolved by:

 

1.) Reaching out to your HR or Ops Team at the location where you work.

 

2.) Contacting Integrity Corporate HR or Employee Relations for assistance by Telephone at (302) 504-9886 or by sending an email to ER@integritystaffing.com.

 

3.) If ether of these outlets do not get the results you need, OR you want to report something ANONYMOUSLY, then file a report using the IEH: by telephone call: (855) 727-6724 OR report online: www.IEH.Integritystaffing.com.

 

Whether you report issues anonymously or directly, be assured no retaliation will be tolerated because you report offending or unlawful behavior. The IEH telephone report line and online portal are not part of any Integrity network so your phone number or email address cannot be traced by Integrity. 

 

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How do I sign up for direct deposit?

For direct deposit you will need to obtain an enrollment form from the onsite office. If direct depositing into a checking account, you will need to provide one of two things with the form a voided check or a direct deposit authorization form printed from your respective bank. For direct deposits into a savings account, you will need to complete an enrollment form and bring a direct deposit authorization, including routing information, on your bank's letterhead.  These forms can be obtained from your bank.  All completed forms should be turned in to the onsite office for processing.  You should expect that your direct deposit will be activated in two to three weeks after you turn in your forms to the onsite office. 

 

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How can I complete an application?
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Where do I get my paycheck?

 

Your wages will be available on payday on your Aline paycard. Please note, you cannot activate your card until your first payday.

 

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When is my payroll correction going to be completed?

If your paycheck correction is for less than 10 hours, it will appear on your next weekly paycheck. You can identify this correction by finding the previous week ending date under earnings on the left side of the check along with the hours adjustment removing the old hours and paying you for the proper hours. If your paycheck correction is for more than 10 hours, you will receive a separate paycheck on the following Friday.

 

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Is Overtime on or off?

The Overtime Hotline number for:

 

Allentown, PA: (866)-203-8364

Chattanooga/Cleveland, TN: (423) 954-6122

Chester/Petersburg, VA:

RIC1: (800) 928-5603 

RIC2: (800) 929-5313

Hazleton, PA: (866)-203-8357

Indianapolis, IN: (317) 837-9284

Jeffersonville, IN: (800) 929-6095

Las Vegas, NV: In order to help you, an agent will need to chat with you now. Please click on the live chat icon to begin.

Lexington, KY: (859) 381-2265

New Castle, DE: (888) 322-2129

Phoenix, AZ: 

PHX3: (623) 474-8886

PHX5: (623)-925-4395

PHX6: (602)-353-5997

Reno, NV: (775) 575-8272

Whitestown, IN: (317) 769-8096

 

 

 

 

 

 

 

 

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I would like copies of my W2 form or pay statements.

To view or print your W2 form or Pay Statements please visit our online WebCenter at payroll.integrityworkforce.net 

Your User Name is your last name plus the last 4 digits of your social security number. 

Your Password is the last 6 digits of your social security number. 

For example, if your name was John Smith and your social security number was 123-45-6789 you login information would be:

Username: Smith6789

Password: 456789.

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I need to obtain an employment verification.

Employment and Income verifications can be processed by visiting www.thomasandthorngren.com.  If the business or agency requesting the verification does not have the ability to utilize Thomas and Thorngren, the verification form may be faxed to 302-661-8779 or emailed to VOE@integritystaffing.com. 

 

Please allow up to 2 business days for these requests to be completed.  You may also print your own verification of pay/employment by logging onto www.integrityworkforce.net and clicking the "Employment Verification" button at the top of the screen.

 

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