Many managers say that the hardest thing they had to learn in their new role wasn't their duties and responsibilities, but the skills to lead people. This is especially true of those who were promoted from the ranks without benefit of management training.
We at Integrity Staffing Solutions have talked with hundreds of managers, both inside and outside our organization. Here are the 4 top things they say differentiate a manager from a leader.
Managers give orders. Leaders delegate.
Leaders know how to fully empower their employees by clearly explaining the goals of the project, who is doing what, when it needs to be done and how success will be measured. They give people the opportunity to have ownership of their work and make meaningful contributions. This is not only great for morale, it eliminates a lot of confusion and wasted time in accomplishing tasks.
Managers make a work unit. Leaders build a team.
Simply telling individuals that they are now a team won't...