Integrity Answers
Welcome to Integrity Answers! We're so glad you're here.
This FAQ page is your go-to spot for quick, straightforward answers about our services, policies, and anything else you might need about working at Integrity Staffing.
Got a question? No problem—we’ve got you covered! Let’s get you the answers you’re looking for.
How old do you have to be to work for Integrity?
Integrity Staffing only offers positions to people that are 18 years or older. If you aren’t yet 18, please consider us if you still need a job opportunity once you turn 18!
How do I get employment verification?
If you need an Employment Verification Document, please select from the following options:
Fill out the contact form and specify which document you need assistance with:
- Associate Employment Verification Procedures
- Current / Former Internal Staff Verification Procedures
Where will my interview be held?
We offer virtual or in-person interviews. If you have an in-person interview, you will receive an email with the location and time. You will also receive an email with the details if your interview is virtual.
What type of candidate are you looking for?
Integrity Staffing Solutions is an Equal Opportunity Employer and a proud opportunity engine for all. We value things like ambition, work ethic, and integrity over experience. Whether you’re looking for a job or want to join our internal team, there’s a place for you here! Click here to get started.
Who is Integrity Staffing Solutions?
At Integrity, we’re passionate about connecting great talent with great companies across the country. Whether you’re looking for a full-time job or a part-time gig, you’ve come to the right place.
Our Mission:
We generate opportunities for people to exceed their own expectations, and advance careers, companies and communities.
Our Vision:
Our clients succeed when our associates succeed.
Our Core Values:
Click here to learn about all 10 of our core values.
Meet our team:
Click here to meet our team.
Where can I get a copy of my pay stub?
You can view or print copies of your pay statements as well as your W2 by visiting our Payroll Webcenter Portal.
- Your User Name is your last name plus the last 4 digits of your social security number.
- Unless you have already logged into the portal in the past, your Password will be the last 6 digits of your social security number.
For example, if your name was John Smith and your social security number was 123-45-6789 your login information would be:
Username: Smith6789
Password: 456789
If you have any issues logging in, please contact your Integrity recruiter.
Download our Welcome Guide
Where can I find my W2?
To view or print your W2 form or Pay Statements please visit our Payroll WebCenter Portal
- Your User Name is your last name plus the last 4 digits of your social security number.
- Unless you have already logged into the portal in the past, your Password will be the last 6 digits of your social security number.
For example, if your name was John Smith and your social security number was 123-45-6789 your login information would be:
Username: Smith6789
Password: 456789
If you have any issues logging in, please contact your Integrity recruiter.
How does overtime work?
Any time worked over 40 hours within a week is considered overtime. Pay periods start every Sunday and end every Saturday. Overtime pay is “time and a half” and will be included within the following week’s paycheck.
Keep in mind that working an “overtime day” won’t be at the overtime pay rate if you aren’t over 40 hours for the week. For example, if you have worked 35 hours for the week and then work an 8-hour shift on an overtime day you would have 40 hours at your regular pay rate and 3 hours of overtime pay.
Which companies is Integrity hiring for
Just click here to find out which companies we have opportunities for and to start your application!
Where is Integrity located?
What is the attendance policy?
We are all part of a team – you rely on us to help you be successful, we rely on you to help our clients succeed. We also recognize that sometimes you need to miss work. We want to make sure you understand the attendance credit system our clients use. Attendance policies can vary from client to client, but that will be covered with you when you start. Below is Integrity’s general attendance policy.
If you cannot make it to work, always call out. Missing work and not calling out is considered a ‘no call no show’ and two consecutive ‘no call no shows’ will result in termination of your assignment.
Calling out for your whole shift will incur 1.5 credits. Leaving an hour or less early (or coming in less than an hour late) will give you a ½ credit. Company policy allows for no more than 6 credits at a time.
Credits are not forever. They roll off 90 days after they occur so manage your credits well!
What if I need a job accommodation?
Integrity Staffing Solutions complies with the Americans with Disabilities Act, the ADAAA, and applicable state and local laws prohibiting discrimination in employment based on a person’s physical, mental or sensory disability.
If you have a disability that affects your ability to perform your job and you feel you need an accommodation, please inform us during your interview or by contacting the Accommodations Central Team directly at ACT@integritystaffing.com or you may contact your manager.
Integrity Staffing Solutions has an interactive process in which we work with you directly to determine if a reasonable accommodation is necessary and what would be an appropriate accommodation.
The Accommodation Central Team is available to answer any questions you may have regarding the Reasonable Accommodation process. If there are any questions, please send an email to ACT@integritystaffing.com. You may also request contact from our Accommodation Central Team by completing this simple contact form ; select “Accommodation Concern” from the concern type dropdown.
How do I call out?
Will you be late or absent from your shift? If so, you will need to notify us by calling out. Some locations have specific callout requirements for those clients. For that reason, please be sure to use the callout method you were provided when you started your new position.
Additionally, you may use your personalized callout chatbot link which will be sent to you by email and text messages when you start your assignment. Finally, you can call out using the general callout line at 302-778-9449.
If you have questions about calling out, please contact the recruiter you have been coordinating with. Forgot your recruiter’s contact info? Find your local Branch number here.
How do I report a concern?
The Integrity Ethics Hotline (IEH) is a completely CONFIDENTIAL channel for reporting serious concerns and complaints and for bringing the company’s attention to any activity that you think violates Integrity’s code of conduct or the law.
The IEH is an escalation tool – BEFORE you use the IEH you should try to get your problem resolved by:
1.) Reaching out to your manager at the location where you work, or at your local branch office. The manager can also provide you with the contact information for your HR/Safety point of contact.
2.) Contacting Integrity Corporate HR or Employee Relations for assistance by telephone at (302) 504-9886 or by sending an email to ER@integritystaffing.com.
3.) If either of these outlets does not get the results you need, OR you want to report something ANONYMOUSLY, you may file a report using the IEH: by telephone at: (833) 520-0055 OR by filling out this form and selecting the concern type from the list to get your concern in front of the right team.
Whether you report issues anonymously or directly, be assured no retaliation will be tolerated because you report offending or unlawful behavior. The IEH telephone report line and online portal are not part of any Integrity network, so your phone number or email address cannot be traced by Integrity.
I-9 Employment Eligibility Verification
We use E-Verify to verify employment eligibility. Please click here for information about what document requirements are for the I9. Because we are an e-Verify organization, you cannot use a List B document that is not a photo-ID.
Are part-time jobs available?
We have lots of different jobs with shifts that work for you and your life. Click here to see a full list of all part-time jobs. Just add your city or state in the search box to see part-time jobs near you.
Do you have any remote jobs?
While most of our positions are in-person, we may have remote opportunities available. Click here to search for jobs in your area. Any remote positions will be clearly marked in the job description.
Meet our team!
Behind every great associate stands our talented Field Teams, Centralized Teams, Onsite Support Teams, our team of Directors, and our Support Team Members across all departments, working tirelessly to ensure a great experience every day. Click here to get to know our leadership team!
Do you have a blog?
Our Integrity Work/Life Blog is updated weekly with the latest job search tips, interview advice, and ways to stand out on your assignment! Click here to check it out.
How can I check the status of my application?
- On the desktop version of the career portal, you will see the sign in / sign up button at the top right. Note that the button will say sign up or sign in based on your browsers settings, but both will allow you to sign in.
- If the link says sign up, you can toggle to it to sign in after you click it
- On your phone, the option to sign in is in the corner menu button.
How do I request staffing support?
From 1 to 1000 and beyond, we support staffing needs across industries nationwide.
Integrity delivers a range of flexible workforce solutions that meets your talent needs. From temp and high-volume staffing to Direct Hire, RPO or MSP/VMS, our goal is simple: to place associates in positions where they’ll succeed.
Our central teams allow us to work in all 50 states, so even if we don’t have an office in your own backyard, we’re ready to work wherever you are.
Whether you need temp support or are looking to hire full-time employees, we’ll help you find happier, more productive talent when you need it most.
We’ll help you find happier, more productive talent when you need it most.
Our formula for success: Our clients succeed when our associates succeed.
Just click here to get in touch with our sales team!
Are your jobs permanent?
We have a wide variety of jobs available, including part-time, full-time, gig, temporary, and direct hire positions!
Search all of our opportunities at integritystaffing.com or, search by job category:
Warehouse & Light Industrial
Clerical & Administrative
Professional
Skilled Trades
Internal Career Opportunities at Integrity
Trouble logging in?
If you are trying to access pay stubs and W2s:
- You can login to Payroll Webcenter
- If the above instructions don’t work to get into the Payroll Webcenter, click the “Forgot Username” or “Forgot Password” for instructions on getting a password reset.
- If the above option still doesn’t work or you can’t access the email you signed up with, you can fill out this form to request a new password.
To check on your application or access your Career Portal:
- Make sure you have signed up and completed an application at Integritystaffing.com.
- If you can’t remember your password, you can click on “Forgot your password?”
- If the above option still doesn’t work or you can’t access the email you signed up with, you can click here to request a password reset.
Need Assistance with your injury or workers' compensation claim?
If you were injured at work, the last thing you need is to feel like you can’t reach the right people – your situation is stressful enough! Follow these steps if you have a work-related injury:
- If you have not yet reported your injury to the client and your local Integrity representative, please try to do that first. Do not fear retaliation – we are big fans of OSHA’s Whistleblower Protection Program.
- If you have not yet completed Integrity’s Safety Incident Report, please ask your local Integrity representative about documenting your injury. We have a convenient reporting process where you can remotely complete an electronic report from a phone, tablet, or computer. If you can’t reach a team member about this or the person you spoke with did not help you to file a report, please let us know by completing this simple Safety contact form and select Workers Compensation Concern from the concern type dropdown.
- If you believe you are in need of medical treatment for your injury, we are here to help. Please make sure you clearly communicate your need for treatment to your local Integrity representative. An Integrity team member should follow up to help you with the request. Again, if you get stuck here, use our Safety contact form select Workers Compensation Concern from the concern type dropdown.
- If you are already medically treating with Integrity for a work-related injury and you have questions or need help, you should be able to speak with the person who helped you initiate your medical treatment. If they aren’t able to help you or you can’t reach them, use our Safety contact form and select Workers Compensation Concern from the concern type dropdown.
How do I report an injury or safety concern?
Safety incidents, injuries, and hazards are very important to us and to our clients. If you are hurt, we want to help you get better. If a hazard exists, we need to correct it before it can cause an injury. As the employer, Integrity must partner with our clients to help them address hazards as well as to ensure injuries are documented and properly reporting to OSHA. For these reasons, we strongly encourage you to report any injury, incident, or safety concern to the client management team as well as to your local Integrity representative.
If you report an injury to Integrity, you should be given the opportunity to complete an incident report with us. If you are not given that chance, please let our HR and Safety team know by completing this Safety contact form and select Safety concern from the concern type dropdown. We will ensure steps are taken to investigate and correct hazards, as well as to document your injury and help you in your recovery.
What is Approved Time Off?
On your 21st day of work, you receive 40 hours of unpaid approved time off and 5 late passes. Use that time as you wish! Please note that you must use the ATO (approved time off) in ½ shift or full shift increments. Please also let us know if you plan to use your ATO to cover an absence (either when you call out or in advance). If you would like to use your approved time off, please speak with your local Integrity representative.
How do I submit my resume?
Start by clicking here to search for a job. During the process, you will be prompted to upload your resume.
Do I need work experience?
Some of our clients require experience but many do not. Typically, the job description will include the level of experience required for that job. Click here to look for a job that fits your level of experience!
How do I apply for a job?
What if something is on my background check?
Background requirements vary by client. When you have your interview, the recruiter can answer specifics and find the best fit for you.
How do I enroll in benefits?
You will receive email communications with instructions on how to complete your insurance enrollment either through the online portal or the call center (866-410-7248). All employees will automatically be enrolled in single coverage for the Minimum Essential Coverage Plus medical plan unless you elected to “Opt-Out” when you completed your employment process. Please note, if you wish to waive coverage, enroll in an alternative plan, or include dependents in your coverage, you must take action.
Integrity Staffing offers supplemental health and wellness coverage to all of our associates. Associates are eligible to enroll after working eight hours on their first assignment, the effective date of the benefits would be the Sunday following your second paycheck.
If you are interested and would like to enroll or would like information about your current benefits plan, you may download the PDF below with all associate benefit information.
Additionally, if you have any questions please feel free to contact benefits@integritystaffing.com or the Benefits Center at 866-410-7248.
How do I file for unemployment?
For more specific steps on how to file unemployment by state, visit the Department of Labor’s website, Career One Stop: Unemployment Benefits Finder
Links to Unemployment Information by state are provided below. You may download or print the document by clicking on the link associated with your state.
- Arizona – English
- Arizona – Spanish
- Alabama
- California
- Connecticut Brochure
- Delaware Notice
- Florida Notice
- Georgia Notice
- Illinois Notice
- Indiana Notice
- Kentucky Notice
- Maryland Notice
- Nevada Notice
- New Jersey Notice
- New York Form – English
- New York Form – Spanish
- North Carolina Notice
- Ohio Notice
- Pennsylvania Notice
- South Carolina Notice
- Tennessee Notice
- Texas
If your state’s notification requires your social security number, we have left that blank for security purposes. You will need to complete it before submitting the document to your state.
How do I request sick time off?
If you are located in a state with paid sick time, you can request that by speaking with your recruiter or onsite Integrity representative. You can learn more about which states have paid sick time available at this website. Keep in mind that states have different rules around sick time. For example, NJ requires you to be on assignment for 120 hours before accruing sick time.
Before requesting paid sick time, please log into the Payroll Web Center to check the amount of time you have available. This will be listed on your pay stubs.
For help logging into the Payroll Web Center:
- Your User Name is your last name plus the last 4 digits of your social security number.
- Unless you have already logged into the portal in the past, your Password will be the last 6 digits of your social security number.
For example, if your name was John Smith and your social security number was 123-45-6789 your login information would be:
Username: Smith6789
Password: 456789
If you have any issues logging in, please contact your Integrity recruiter.
Forgot your recruiter’s contact info? Find your local Branch number here.
Do you offer employee benefits?
We offer medical, dental, and vision insurance for temporary associates after you have worked 8 hours. We also provide all associates with an Employee Assistance Program and telemedicine. Click here to learn about some of our fantastic benefits or click here to learn how to enroll in some of those plans.
How do I prepare for my interview?
Our work/life blog covers important topics like this weekly and has a lot of great tips to help you prepare and put your best foot forward! Click here to browse!
We post helpful information on our Facebook page, found here. You can also click here to check out our posts on LinkedIn.
When will I be paid?
Payday is every Friday for the previous week’s hours worked. Some of our client pay periods run from Sunday – Saturday and some run from Monday – Sunday. You will receive your first paycheck the week following the completion of your first pay period. During your interview, be sure to engage your recruiter about setting up direct deposit if you want to go that route.
To access your Pay Statements at https://payroll.integrityworkforce.net/.
- Your User Name is your last name plus the last 4 digits of your social security number.
- Unless you have already logged into the portal in the past, your Password will be the last 6 digits of your social security number.
For example, if your name was John Smith and your social security number was 123-45-6789 your login information would be:
Username: Smith6789 Password: 456789
Authorized Representative Form I-9 Process
Below are instructions to assist you and your selected Authorized Representative in completing Section 2 of your I-9 Form. Please reach out to us if you have any questions or issues.
Things to Know Before You Start
- You are not to complete Section 2 yourself. Your documents must be reviewed and entered by another individual. If you do not have another person to complete Section 2 for you, please contact us and we will assist you in completing it.
- You will want to prepare your identification documents before starting the process with your Authorized Representative.
- A list of the documents that you can use to confirm identity and work authorization can be found here.
- You will either need 1 document from List A OR 1 List B and 1 List C document. If you do NOT have a List A document, you will need a List B AND a List C document.
- We suggest completing Section 2 on a cell phone. As you may need to upload photos of your documents utilizing a cell phone will give you direct access to a camera. The form can be completed with a laptop or PC, but you may need to upload photos using your device.
- If you sent the request to your Authorized Representative via email it will be from Integrity Staffing Solutions OR Alerts@ableteams.com with the subject “i9 Authorized Representative Request”. If they cannot locate the email, please have them check their Spam/Junk folder.
- After opening the email simply click the “Sign” button to begin the process.
- If you sent the request to your Authorized Representative via text message, they can simply click the link in the text message to begin the process.
- Work the form from the top down. Your Authorized Representative will need to complete all the Red * fields and ensure the information is correct.
- Please note that you are required to enter a document number for all documents supplied. Do not select N/A for the document number.
- Please be sure to use the correct expiration date or indicate where there is no expiration date using the small check box.
- You ONLY need to upload a photo image of your identification when it has a Red *. Otherwise, no uploads are required.
- Your Authorized Representative will need to enter their name before signing off on the forms. Please be sure that they click to sign in each space provided.
- The forms will be completed when you get the “Thanks for Submitting Your Document” message.
We have provided detailed instructions on the following pages. Should you have any questions about this process please feel free to reach out to us or visit an Integrity Staffing branch near you.
Thank you!
How do I enroll in direct deposit?
Everyone that starts with Integrity Staffing will receive an ADP WISELY Pay Card to ensure that we have a verified payment method for all associates. In addition, we also offer the ability to use Direct Deposit as your primary pay method.
Here is how the Wisely Pay Card works:
Your pay will be deposited onto your Wisely Pay Card each payday, and you will have immediate access to your money. Plus, enjoy the following perks:
- Get cash at ATMs and enjoy surcharge-free ATM withdrawals at over 40,000 surcharge-free ATMs nationwide
- Shop in-store or online anywhere where Visa® is accepted
- Wisely Pay Cards are compatible with ApplePay® , Google Pay™ & Samsung Pay®
- You can also write yourself a check using the My Wisely check
Here is how Direct Deposit works:
The timing of when you submit your direct deposit enrollment request and the impact of where your pay will be deposited is important to remember. As such, please review and make sure you understand the following:
- All Direct Deposit enrollments received BY 3:00 pm EST on Tuesday each week will result in your weekly pay being deposited into the selected account beginning with THAT week’s Friday pay.
- All Direct Deposit enrollments received AFTER 3:00 pm EST on Tuesday each week will result in your weekly pay being deposited to the selected account beginning with the FOLLOWING week’s Friday pay.
If you want to request direct deposit, please speak with your recruiter.
Who do I contact with questions about my hours?
Please log in at Payroll Webcenter Portal to check your paystubs. If you find there is still an error, please click the button to contact us or speak with the local recruiting team about your question.
To log into the Payroll Webcenter Portal, follow the below steps:
- Your User Name is your last name plus the last 4 digits of your social security number.
- Unless you have already logged into the portal in the past, your Password will be the last 6 digits of your social security number.
For example, if your name was John Smith and your social security number was 123-45-6789 your login information would be:
Username: Smith6789
Password: 456789
If you have any issues logging in, please contact your Integrity recruiter. Forgot your recruiter’s contact info? Find your local Branch number here.
Can I earn money by referring people to jobs?
Become an Integrity Referral Ambassador and earn unlimited $100 Referral Bonuses.
You can Earn unlimited $100 referral bonuses! Anyone is eligible to participate, even if you don’t work for Integrity!
Refer someone! Your friends, family, acquaintances – even friends of friends – to come work for us! If they use your personal referral link, get hired, and work 80 hours, you get an easy $100, and they get $25 (and a brand-new job). It’s a win-win! You can Earn unlimited $100 referral bonuses!
Get started in 2 easy steps!
Start spreading the word!
To start referring, click here. To learn more, click here!
Still have questions?
We have answers! Request a call back by filling out this form and someone will respond shortly!
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